AutoStore storage system: What it does, how it works and when it pays off.
A practical report
Are you planning a new investment project and considering whether an AutoStore system should be used in your logistics? Or have you already decided in favour of it? AutoStore has been successfully used as an automated small parts warehouse for years — but an established system alone does not guarantee the success of a project. The decisive course for cost-effectiveness, efficiency and future-proofing is set early on in the planning stage.
In this article, we show you which success factors really count when planning an AutoStore warehouse, where typical pitfalls lie and how you can secure and improve your delivery capability in the long term. You will also find out when the support of an independent planning partner such as SOLTIC can make all the difference.
How does an AutoStore system work?
An AutoStore is an automated storage and picking system that is primarily used in internal logistics. It is based on a cubic storage system in which goods in bins are stacked on top of each other in an aluminium grid. Robots on the surface of the grid pick up the bins and take them to work stations known as «ports». There, employees pick the goods or check or process them.
AutoStore is a high-density goods-to-person system. It can be integrated into existing buildings or existing intralogistics systems and expanded on a modular basis (more robots, ports, grids, bins).
AutoStore warehouse
Which companies is AutoStore suitable for?
Whether an AutoStore system is the right step cannot be answered in general terms — because it is not about standard solutions, but about customised strategies. In our daily practice, we see time and again how different the starting situations are — and how great the potential is when technology and process really fit together.
Whether it’s fast-growing e‑commerce, sophisticated spare parts logistics or industrial SMEs: the decisive factor is not the size of the company, but the right combination of item structure, order profile and growth targets. In principle, an Autostore system is advantageous in the following environments:
- Companies with high volumes of small parts and tight cut-off times
- Companies with many different containerised items (i.e. suitable dimensions and weights for storage in the AutoStore bins)
- Little available space
- Desire for scalability of the system’s performance, which is possible by adding more robots to the grid within a few hours
- Ideal for existing (existing) hall heights of approx. 8 m
- Companies with automation experience
Challenges during implementation
The implementation of an AutoStore storage system is not a standard project. It goes hand in hand with deep interventions in established processes, IT landscapes and organisational structures. This is precisely where technology and real performance are separated. In our experience, the following aspects are critical success factors:
With our practical experience, we know where projects can come to a standstill — and, above all, how to avoid these hurdles from the outset. With a clear structure, tried-and-tested methods and a deep understanding of operational processes, we turn complex implementations into predictable, scalable success stories.
As planners, we support our clients in answering the questions that companies should ask themselves when deciding in favour of or against an AutoStore system:
- How are the logistics processes structured overall? Where does an AutoStore system fit sensibly into the end-to-end process landscape?
- Which alternative storage and picking systems (automated or manual) can be considered? How do they differ in terms of process performance and cost-effectiveness (business case)?
- Are the items suitable for container-based storage in terms of dimensions, weight and physical properties?
- How are access frequencies and turnover rates distributed at item level (e.g. on the basis of an ABC analysis)?
- What is the current and future parking space requirement? What minimum system size is required and what expansion options should be considered in the long term?
- What scaling and redundancy strategies (e.g. additional robots, ports and containers) are planned? How can expansion phases be mapped in a technically and organisationally sensible way during ongoing operations?
- How should the AutoStore warehouse be integrated into the existing IT landscape, especially the Inventory management systems, be integrated?
- What fire protection requirements need to be taken into account? How can these be coordinated with authorities and property insurers at an early stage?
AutoStore warehouse: planning and realisation
The planning and implementation of a container storage system requires a structured, holistic approach. Technical, process-related and economic aspects are closely interlinked from the outset.
The key success factor for availability, transparency and throughput is the close link between the WMS and the AutoStore control system.
AutoStore visualisations of a SOLTIC customer project
AutoStore costs and purchase
As an end customer, you do not buy the AutoStore system from AutoStore itself, but via an AutoStore partner, the so-called «integrator». The integrator handles the project as a supplier and often complements the AutoStore products with its own product range (conveying technology, if applicable). Pick robot, various operating equipment, WMS systems, etc.).
For an AutoStore warehouse, you pay annual licence fees for the software package and for the use of each AutoStore robot. As with all automated systems, we recommend concluding a service contract with the integrator or AutoStore partner. The type and scope of the contract depends heavily on the resources and expertise already available within the company. SOLTIC will also support you in drawing up the service contract.
Automated small parts warehouse AutoStore — Reference project
In the new logistics and service centre of the University Hospital Basel (USB) an AutoStore system ensures that the hospital is supplied with consumables. This is an automated small parts warehouse with 15,000 bin storage locations.
Get an impression in the video of the University Hospital Basel, Department of Engineering:
AutoStore alternatives
Although AutoStore is a well-known system for automated container storage, it is not the only solution. Depending on the warehouse structure, variety of items and access patterns, other automated or semi-automated systems can also make economic sense. A comparison of the different technologies — from classic storage and retrieval machines to shuttle systems and customised conveyor technology solutions — shows which systems play to their strengths in which scenario. This enables companies to select the optimum warehouse solution for their requirements.
Other manufacturers of compact container storage systems include
- Gridstore
- Jungheinrich Powercube
- Ocado Group «The Hive»
- Intellistore
- Volume DIVE
With our practical experience, we know where projects can come to a standstill — and, above all, how to avoid these hurdles from the outset. With a clear structure, tried-and-tested methods and a deep understanding of operational processes, we turn complex implementations into predictable, scalable success stories.
Automation rethought — your logistics, your advantage
A compact bin storage system such as AutoStore increases space efficiency, process reliability and scalability — if the design, IT integration and processes are right. With SOLTIC, you reduce risks, create transparency in the business case and ensure that the solution fits your processes, not the other way round.
Would you like to start your warehouse automation with foresight?

We look forward to hearing from you.
Marc Pietsch
Advanced Consultant, Project Manager








